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Service marketing : integrating consumer forces across the firms

By: Zeithaml, Valarie A./ Bitner, Mary Jo/ Gremler, Dwayne D.
Publisher: Boston ; McGrawHill ; 2006Description: 708.ISBN: 007-124496-4.Subject(s): Service industries - Marketing
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Item type Home library Collection Call number Status Date due Barcode Item holds
Books Books College Library
General Circulation C HF 5415.122 Z37 2006 (Browse shelf) Available c007674
Total holds: 0

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