000 00567nam a22001697a 4500
999 _c76013
_d76013
020 _a9786214063321
050 _aFil TX 911.3 B35 2024
100 _aBaluyot, Michael Bhobet B.
245 _aQuality service management in tourism and hospitality /
_cMichael Bhobet B. Baluyot.
260 _aIntramuros, Manila :
_bMindshapers,
_c2024.
300 _aviii,141 pages ;
_c23 cm.
337 _aunmediated
504 _aIncludes bibliographical references.
526 _aG
650 _aTourism -- Management.
_aHospitality industry -- Management.
942 _2lcc
_cBK