000 00269nam a2200121 4500
999 _c68549
_d68549
050 _aAP2 R226
100 _aSigny, Helen
245 _a30 secrets from the I.T. helpdesk
260 _cJune 2013
300 _a66-71
650 _aINFORMATION TECHNOLOGY
942 _2lcc
_cP