| 000 | 00487nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 180820s9999 xx 000 0 und d | ||
| 020 | _a978-981-4714-05-1 | ||
| 050 | _aC HD 9980.5 F584s 2015 | ||
| 100 | _aFitzimmons, James A. | ||
| 245 | 0 | _aService management: operations, strategy information technology | |
| 250 | _a8th | ||
| 260 | _aNew York | ||
| 260 | _bMcGraw-Hill Education | ||
| 260 | _c2015 | ||
| 300 | _a524 | ||
| 650 | _aService industries-marketing | ||
| 942 | _cBK | ||
| 999 |
_c65349 _d65349 |
||