| 000 | 00539nam a2200205Ia 4500 | ||
|---|---|---|---|
| 008 | 180820s9999 xx 000 0 und d | ||
| 020 | _a978-981-4648-69-1 | ||
| 050 | _aC HF 5415.13 L5883 2015 | ||
| 100 | _aLovelock, Christopher | ||
| 245 | 0 | _aService marketing : people technology, strategy | |
| 250 | _a7th | ||
| 260 | _aSingapore | ||
| 260 | _bPearson | ||
| 260 | _c2015 | ||
| 300 | _a648 | ||
| 650 | _aCustomer services - Marketing | ||
| 650 | _aMarketing - Management | ||
| 650 | _aProfessions - Marketing | ||
| 942 | _cBK | ||
| 999 |
_c65147 _d65147 |
||