Service marketing : integrating customer focus accross the firm
By: Zeithaml, Valarie A./ Bitner, Mary Jo/ Greneer, Dwayne D.
| Item type | Home library | Collection | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
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Books
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College Library | General Circulation | C HD 9980.5 Z45 2006 (Browse shelf) | Available | c007905 |
Total holds: 0
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