Willett, Alan Leading the unleadable : how to manage mavericks, cynics, divas and other difficult people / Alan Willett. - New York, NY : AMACOM, 2017. - xiv, 225 pages ; 23 cm. ISBN: 9780814437605. Subjects--Topical Terms: Leadership.Conflict management. LC Class. No.: HD 57.7 W55 2017