Strategic customer care : an evolutionary approach to increasing customer value and profitability (Record no. 62618)
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000 -LEADER | |
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fixed length control field | 00310nam a2200097Ia 4500 |
050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
Classification number | C 658.8 B815s 1999 |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Brown, Stanley A. |
245 #0 - TITLE STATEMENT | |
Title | Strategic customer care : an evolutionary approach to increasing customer value and profitability |
942 ## - ADDED ENTRY ELEMENTS | |
Item type | Books |
Withdrawn status | Lost status | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Item type |
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General Circulation | College Library | College Library | General Circulation Section | 09/04/2018 | C 658.8 B815s 1999 | c004526 | 09/04/2018 | 09/04/2018 | Books |