Best practices : building your business with customer-focused solutions (Record no. 62328)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00509nam a2200169Ia 4500 |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | C 65.812 H531b |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Hiebeler, Robert |
| 245 #0 - TITLE STATEMENT | |
| Title | Best practices : building your business with customer-focused solutions |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | New York |
| Name of publisher, distributor, etc. | Simon and Schuster |
| Date of publication, distribution, etc. | 1998 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent/Page number | 240 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer services - Management - Case studies |
| Topical term or geographic name as entry element | Customer services - Quality control - Case studies |
| 942 ## - ADDED ENTRY ELEMENTS | |
| Item type | Books |
| Withdrawn status | Lost status | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| General Circulation | College Library | College Library | General Circulation Section | 09/04/2018 | C 65.812 H531b | c004123 | 09/04/2018 | 09/04/2018 | Books |